Support and frequently asked questions
Last updated: 2026-10-29
Where is my progress stored?
If you don't create an account, your levels, stars, streak, coins and themes are stored only on your phone and nothing is sent to us; if you uninstall the app your progress is deleted too. If you create an account your progress is also saved in the cloud and isn't lost when you change phones.
How do I earn stars?
Finish a level on the first try for three stars, on a retry for two stars. You can go back to any level to complete missing stars.
What is the daily level and the streak?
The daily level changes every day and is the same for everyone that day. Your streak grows each day you finish it and you earn coins. If you miss a day you get a chance to save your streak.
Do I have to create an account?
No. Sapla, Balance and Endless can be played without an account and offline. The leaderboard, friends, Leap Arena and Duel need an account and an internet connection; you can delete your account at any time with My Account > Delete my account.
How does Duel work?
Sign in, choose Duel; the game matches you with an opponent, or you create a room with a 4-digit code to play a friend. You play the same level at the same time and the first to win 2 of 3 rounds wins. If you meet an inappropriate player you can report or block them.
How do I play with friends?
Add friends with your friend code or player name. Tap Invite next to a friend, choose Leap Arena or Duel, and your friend gets an Accept / Decline card. You can also create a private room and share its code.
What are coins for?
If you lose in a level you can use a coin to continue where you left off.
How do I unlock the Evil Eye and Night themes?
Evil Eye unlocks with a 7-day streak, Night with a 30-day streak.
How do I change the language?
Sapla follows your phone's language (English or Turkish). To change it, open Settings in the app and choose Language.
Do I need an internet connection?
Not for Sapla, Balance and Endless. Account, friends, the leaderboard, Leap Arena and Duel need the internet.
I found a bug or want to make a suggestion
Send the problem, ideally with a screenshot, to the email address below, or use Support in the app menu.